Terms And Conditions

Terms and Conditions for OPOS

Last Updated: September 18, 2025

Please read these Terms and Conditions ("Terms") carefully before using the OPOS website and services (the "Service") operated by OPOS ("us," "we," or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Definitions

  • Service: Refers to the cloud-based Online Point of Sale (OPOS) software-as-a-service (SaaS) provided by OPOS, including all features, functionalities, and related websites, applications, and support. The official website for the Service is https://opos.in.
  • OPOS: Refers to Online Point of Sale.
  • User/You: Refers to any individual or entity accessing or using the Service.
  • Account: Refers to the unique account created for you to access and use our Service.
  • Content: Refers to any data, information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Service.
  • Subscription: Refers to the recurring payment plan selected by the User to access the Service.
  • Subscription Period: Refers to the duration for which the Subscription is active (e.g., monthly, annually).

2. Account Registration and Use

  • Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service.
  • Account Information: When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
  • Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
  • Authorized Users: If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. You are responsible for ensuring that all authorized users comply with these Terms.

3. Subscription and Payments

  • Subscription Plans: OPOS offers various subscription plans with different features and pricing. Details of these plans are available on our website.
  • Billing: You agree to pay all fees and charges associated with your chosen subscription plan in advance for each Subscription Period. Payments are typically processed through third-party payment gateways. You agree to provide valid payment information and authorize us to charge your chosen payment method.
  • Automatic Renewal: Your subscription will automatically renew at the end of each Subscription Period unless you cancel it before the renewal date.
  • Price Changes: We reserve the right to change our subscription prices at any time. Any price changes will be communicated to you in advance, and you will have the option to cancel your subscription before the new prices take effect.
  • Refunds: Unless otherwise stated in your specific subscription agreement or required by applicable law, all fees paid are non-refundable.
  • Taxes: All fees are exclusive of applicable taxes, duties, levies, or similar governmental assessments, which you shall be responsible for paying.

4. Our Service

  • Service Availability: While we strive to ensure the Service is available 24/7, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, upgrades, technical issues, or other unforeseen circumstances.
  • Features and Functionality: We may, from time to time, modify, add, or remove features and functionalities of the Service without prior notice.
  • Data Storage and Security: We employ industry-standard security measures to protect your data. However, you acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  • Backups: You are responsible for maintaining copies of your critical data. While we perform regular backups, we do not guarantee that all data will be recoverable in the event of a system failure.

5. Your Responsibilities

  • Lawful Use: You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.
  • Prohibited Activities: You agree not to:
    • Use the Service in any way that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, or otherwise objectionable.
    • Attempt to gain unauthorized access to the Service, other user accounts, or computer systems or networks connected to the Service.
    • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
    • Transmit any viruses, worms, defects, Trojan horses, or any other items of a destructive nature.
    • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Service.
    • Rent, lease, sell, resell, or otherwise commercially exploit the Service to any third party.
    • Use the Service to transmit unsolicited commercial communications ("spam").
  • Accuracy of Data: You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all data and content you upload to the Service.

6. Intellectual Property

  • Our IP: The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of OPOS and its licensors. The Service is protected by copyright, trademark, and other laws of both India and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of OPOS.
  • Your IP: You retain all rights to the data and content you upload to the Service. By uploading content, you grant us a worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content solely for the purpose of operating and providing the Service to you.

7. Termination and Data Deletion

  • Termination by You: You may cancel your subscription and terminate your account at any time by following the instructions on our website or contacting our support team.
  • Termination by Us: We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
  • Effect of Termination: Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
  • Data Deletion for Non-Subscription Users: If a user account is not associated with an active subscription for a continuous period of two months, we reserve the right to delete all data and content associated with that account from our servers. Once this data is deleted, it cannot be recovered. It is your responsibility to maintain an active subscription or download your data before your account becomes non-subscribed.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, OPOS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

OPOS MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

9. Limitation of Liability

IN NO EVENT SHALL OPOS, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

10. Indemnification

You agree to defend, indemnify, and hold harmless OPOS and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended. The seat of arbitration shall be Dhanbad. The language of the arbitration shall be English.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Entire Agreement

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: support@opos.in
  • By visiting this page on our website: https://opos.in
  • By WhatsApp: +919471394953